Last Updated: May 9th, 2026
WisePath (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your information when you interact with our website, funnels, forms, calendars, chat widget, and any services we provide through our marketing platform.
This Privacy Policy applies to all digital properties, funnels, forms, and communication channels operated by WisePath.
By submitting your information through any of our digital properties, you agree to the practices described in this Privacy Policy.
We collect information in the following ways:
Identity & Contact Data: Name, email address, and phone number.
Service & Emergency Status: Information regarding the type of HVAC service needed and the urgency of the request.
Communication Content: Messages sent through our website chat widget, SMS/text conversations, and email correspondence.
Call Data: Information provided during phone conversations with our team (which may be recorded for quality and training purposes).
Support & Requests: Any additional information you provide when requesting services, technical support, or follow-up consultations.
Marketing Preferences: Your explicit choices regarding receiving SMS or email communications from us.
When you visit our website or funnels, we may automatically collect:
IP address
Browser type
Device information
Pages visited
Time spent on pages
Referring URLs
General location data
We may use:
Cookies
Pixels
Tags
Analytics tools
Our Marketing platform tracking scripts
These help us understand how visitors use our site and improve performance.
We use your information to:
Provide and improve our services
Respond to inquiries, live chat messages, and support requests
Send emails, SMS messages, or notifications you opted into
Monitor and record phone calls for quality assurance and training purposes.
Deliver requested resources, quotes, or content
Schedule and manage service appointments.
Personalize your experience on our website.
Improve website and funnel performance
Run marketing campaigns and localized promotions.
Comply with legal obligations
To provide automated customer support, missed call text-back services, and appointment reminders via SMS.
We may also use your information to send promotional messages. You can opt out at any time.
We do not sell your personal information.
We may share your information with:
Service providers who help us operate our business (e.g., our marketing provider, email/SMS providers, analytics tools)
Contractors or team members who assist with service delivery
Legal authorities if required by law
All third‑party providers are required to protect your information and use it only for the services they provide.
Notwithstanding the above, no SMS opt-in data and phone numbers will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Your information is stored securely within our Marketing platform and other trusted service providers. We use administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, or misuse.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the right to:
Access the personal information we hold about you
Request corrections to inaccurate information
Request deletion of your information
Opt out of marketing communications
Withdraw consent for data processing
Request a copy of your data
To exercise these rights, contact us at the email listed below.
You may opt-out of SMS communications at any time by replying STOP to any message. For help, reply HELP.
We retain your information only as long as necessary to:
Provide services
Comply with legal obligations
Resolve disputes
Enforce agreements
You may request deletion at any time.
Our website and funnels may contain links to third‑party websites. We are not responsible for the privacy practices or content of those sites.
Our services are not intended for individuals under 18. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
If you have questions about this Privacy Policy or how we handle your information, contact us at:
12345 Some Street
Sometown, MI 12345
© 2026 (Demo) HVAC Company. All Rights Reserved.